WHAT CAN AN ADVOCATE DO?
An NDIS advocate helps participants, families and carers understand their rights, speak up about concerns and navigate the NDIS system with confidence.
At Supported Coordination & Advocacy, we understand how overwhelming the NDIS process can feel — especially when plans don’t reflect real support needs, communication breaks down, or participants feel they are not being heard.
An advocate can help by:
- explaining NDIS decisions and letters in simple language;
- helping prepare for plan meetings and reassessments;
- assisting with change of circumstances requests;
- helping gather reports and evidence;
- identifying gaps in supports and funding;
- assisting with internal reviews and appeals;
- attending meetings alongside participants and families;
- communicating with the NDIA, LACs and providers;
- helping participants understand their rights under the NDIS;
- supporting participants to have their voice heard;
- and helping families navigate complex situations and systems.
Advocacy is about making sure participants are treated fairly, their needs are properly understood, and decisions are made using accurate information and evidence.
We take a practical, supportive and participant-focused approach, working alongside individuals and families to help them navigate challenges, access supports and build long-term stability and independence.
HOW CAN WE HELP?
Our History
Specialised Services
Our Services
Supported Coordination & advocacy services was founded in 2024 by Krystyna Aggett as an extension of her in home support service. Krystyna saw a need within the community to provide guidance and services to families navigating the NDIS on behalf of their adult children who are new to the concept of formal supports.
Our Services
Specialised Services
Our Services
We provide level 1 & 2 support coordination as well as disability advocacy services to assist participants who are finding it difficult to access the right services and use their plan funds in a way that is sustainable for the life of the plan. We provide experience and expertise in understanding the review and appeals process.
Our Partnerships
Specialised Services
Specialised Services
We partner with local businesses and various registered and independent providers to assist you with implementing the right support for your child or family member.
Specialised Services
Specialised Services
Specialised Services
We specialise in providing support for families of adults with disabilities and new applicants transitioning from informal supports to NDIS funded formal supports. Many adults with disabilities are supported by family and friends in the home and have not looked at long term options. We provide support to better understand this process.